Emergency
Dial 999 and ask for the Police
An emergency is where:
- There is risk of injury
- There is risk of serious damage to property
- You suspect a crime is in progress
- It is a serious incident which needs immediate police attendance
Post
The address of our headquarters is:
Cleveland Police Headquarters
PO Box 70
Ladgate Lane
Middlesbrough
TS8 9EH
Non-emergency
Call 01642 326326
A non-emergency is where:
- There is no immediate danger to life
- The crime is NOT in progress
- The offender is NOT nearby
- You have a general enquiry
Alternatively you can contact your nearest
Police Station
Neighbourhood teams
Find out about policing in your area. Get to know your local officers, understand what they are doing to make your neighbourhood safer and get involved in policing where you live.
Visit Your Neighbourhood
General Advice - Public service desk
Call 01642 301207
This is a service for giving general advice to members of the public on a range of police related matters that do not require an urgent police response, or ordinarily, would not require a personal visit from a police officer or community support officer.
Mincom Service
Call 01642 300381
This is a help line for the hearing impaired.
Find out more about the Public Service Desk
Complaints Procedure
In April 2004 a new Police complaints system was introduced: designed to raise standards, cut delays, increase public confidence and transform the way Police Forces handle complaints from the public.
Click here for more information on how to make a complaint
SMS Text Messaging Service
This service is ONLY available to Deaf People, Hard of Hearing and Speech Impaired People.
Find out more about the SMS Text Messaging Service
Subject Access
The Subject Access provisions of the Data Protection Act gives an individual the right to have a copy of any personal data held on them. Should you wish to know what information (if any) Cleveland Police holds about you, or you would like confirmation that you do, or do not have a prosecution/conviction history you can find out more using the link below.
Data Protection - Subject Access
Business Enquiries
Cleveland Police have produced a guide on how to gain or improve business opportunities with the police. Cleveland Police is committed to providing high quality services to meet both the current and future needs of local people.
Click on the link below to access the guides
Business Opportunities
Freedom of Information Act
Freedom of Information Office
Professional Standards Department
Cleveland Police HQ
P.O. Box 70
Ladgate Lane
Middlesbrough
TS8 9EH
Or email us for a Freedom of Information Request
When requesting information please provide:
Your name and address
The information or documents you would like to access
The way you would like the information to be sent to you (e.g. hard copy, via email).
We aim to provide information listed in the Publication Scheme within twenty working days and depending on the nature of your request a fee may be payable.
FOI Publication Scheme
Website
We are continually seeking feedback and suggestions on the website in relation to the style, content, and features.
We welcome any comments and would ask you to use the feedback form to submit your thoughts and ideas.
