Device Security

You have just unboxed your brand new device. How do you keep your device and the information on it secure?

Use these instructions on this page to keep safe:

  • register a new device,
  • find out how to secure the information,
  • learn how to filter and moderate the information the device can access,
  • find out how to keep up to date with the latest crime prevention information and find out how to track your device and erase all information, if it is lost or stolen.

Once you have everything set up, we have suggested some applications which you may find useful to install.

When turning on you new device for the first time you should use these 4 steps to keep in a safe place:

  • Manufacturer - (Apple, Sony, LG, HTC etc)
  • Model - (usally in Settings > About Phone)
  • Serial number
  • IMEI number (dial *#06#)

Find my device

Most of the current phone systems have the ability to track your mobile if lost or stolen.

You can use iCloud, you can locate and remotely erase any iPhone, iPad and iPod.

When you first get your device, to to Settings > iCloud and turn on Find My iPhone.

If you lose your phone, you find it either by installing the free Find My iPhone on another IOS device or by visiting iCloud.com, signing in and using Appl's Web-based Find My iphone app.

With either tool you can remotely lock the phone with a pass code if you haven't already. You can also send a message to your phone, play a sound, or remotely wipe the phone.

If you lost your Android device associated with your Google Account, you can log into Andriod Device manager can help you find, lock, and erase it.

Some manufactors have built in features that allow you to lock and locate your phone. If you go to settings > Security. It is normally called Find my device which needs to be registered.

You can download a free app from BlackBerry called BlackBerry Protect that lets you find, lock or wipe your BlackBerry from a remote location.

Microsoft Windows Phone offer a free service on www.account.microsoft.com/devices this can ring, lock, erase or show you Phone on a map.

To sign in to Find My Phone for the first time

The first time you use Find My Phone, make sure you've already signed in on your phone using your Microsoft account.

  1. Go to account.microsoft.com/devices. If you're prompted to sign in, use the same Microsoft account you used to sign in on your phone
  2. Choose the phone you want to find, then click Find My Phone.

To find your phone

  1. Go to account.microsoft.com/devices. If you're prompted to sign in, use the same Microsoft account you used to sign in on your phone.
  2. Choose the phone you want to find, then click Find My Phone.
  3. You'll see a map with your phone's location. You can zoom in or out to get a better view.

To ring or lock your phone

Go to account.microsoft.com/devices. If you're prompted to sign in, use the same Microsoft account you used to sign in on your phone.

  1. Choose the phone you want to ring or lock, then click Find My Phone.
  2. Do one of the following:
  • To make your phone ring, click Ring and then follow the instructions. It will ring even if the volume is off or set to vibrate.
  • To lock your phone and show a message on the lock screen, click Lock, then follow the instructions. If you don't already have a password set up on your phone, you'll need to enter one – you'll use it to unlock the phone if you get it back.

To erase your phone

If you're certain that you can't get your phone back, or if you have sensitive information on it that you want to protect until you recover it, you can erase your phone remotely.

  1. Go to account.microsoft.com/devices. If you're prompted to sign in, use the same Microsoft account you used to sign in on your phone.
  2. Choose the phone you want to erase, then click Find My Phone.
  3. Click Erase.
  4. If you're absolutely, positively sure, select the I'm ready to erase my phone checkbox, then click Erase.

Note
It's a good idea to let your mobile operator know that you've lost your phone. If you have credit cards on your lost phone, contact your bank to report them as lost.

To change settings for Find My Phone

Set up Find My Phone to save your location every few hours so it's easier to locate your phone, or to use push notifications instead of text messages to send commands (and apps) to your phone faster and more cheaply. You'll change these settings on your phone, not on your computer.

  1. In the App list, tap SettingsSettings icon, then tap Find my phone.
  2. Select either of the following checkboxes:
  • Always use push notifications (not SMS) to send commands and apps to my phone. The Find My Phone service and the Windows Phone Store on the web use text messaging to send commands and apps to your phone. Tick this option to use push notifications instead. Why? Push notifications can be faster than text messages, and if your mobile operator charges you for each incoming text message, push notifications might also be cheaper. Also, Find My Phone can only send 15 text messages to your phone in a three-day period. With push notifications, there's no limit.
  • Save my phone's location periodically and before the battery runs out to make it easier to find. Find My Phone can save your phone's location details every few hours so that if your phone is out of range or the battery dies, your phone's last known location will still be on a map.

Information provide by http://www.windowsphone.com/en-gb/how-to/wp8/settings-and-personalization/find-a-lost-phone

Protecting the information in your device

Your device is valuable to you but it can be easily replaced. The data on your device, your photographs, music, personal contacts, and not forgetting instant access to your social networking accounts, is often much more important. So preventing this from getting into the wrong hands is key.

Restrict access to your mobile device

  • Set up a screen / key / pass code lock so that only you can access the device.
  • Always keep your mobile device safe, keep it in your pocket or a closed hand bag.
  • If you are not going to need your mobile device, don't take it with you.

Deactivating / wiping your device
Many devices provide a function to deactivate it or wipe all information from it should it be lost or stolen. The services available vary from device to device and the effectiveness of these will be dependent on battery power, signal and the time your device is in the wrong hands.

You should disable the device at the first available opportunity, exactly as you would call your credit card company the moment you noticed a credit card was missing.

Visit your device manufacturers website to discover the services available to you and find out how these work now, before you need to use them. Below we have listed some generic advice.

Apple iPhone, iPod touch, iPad
Using iCloud, you can locate and remotely erase any iPhone. While you still have the device, go to Settings > iCloud and turn on Find My iPhone. If you lose your phone, you can find it either; by installing the free Find My iPhone app on another iOS device, or by visiting icloud.com, signing in, and using Apple's Web-based Find My iPhone app. With either tool, you can remotely lock the phone with a pass code if you haven't already, send a message to it, play a sound, or remotely wipe the phone.

Google Android
Android Lost adds remote find and wipe capability, and also lets you set a password and lock the SIM card slot. You can even sound an alarm when the phone is on silent-perfect for finding it when it's buried down the back of the settee.

Microsoft Windows Phone
For any Windows Phone 7 or 7.5 device, go to http://www.windowsphone.com/ on a desktop or laptop PC and sign in. Then select My Phone. From here, you can locate the phone with GPS, erase all the data, lock the phone and display a message, or change your password. Microsoft also lets you set the phone itself to save its location every few hours; this helps if you lose the phone later and the battery dies, since it will have reported its last known location. To do this, go to Start > App List > Settings and select Find My Phone.

RIM BlackBerry OS
Research In Motion offers BlackBerry Protect, a free app that lets you find, lock, or wipe your BlackBerry from a remote location. It also adds daily, weekly, and monthly backup capability for your data.