We are working hard to keep you safe from coronavirus and from crime.

Emergencies

We are still responding to emergency and high-priority calls. But if it's not an emergency or urgent, please use our online services instead of calling us.

What you need to do

To slow the spread of the coronavirus and to allow us to focus on emergencies, please follow the government guidance.

We know that the vast majority of you are following the guidance and we are very grateful to you.

What you can and cannot do

The rules are different depending on which country you are in:

Entering the UK

If you arrive in the UK from anywhere except the Republic of Ireland, the Channel Islands and the Isle of Mann, you must self-isolate for 14 days.

The exact rules and penalties for breaking them depend on which country you are travelling to.

The police and authorities like Public Health England are working together to make sure people follow the quarantine rules. There is no need for you to report a breach.

Business and venue closures

All shops are allowed to open in England, Wales and Northern Ireland.

Markets and shops with direct access from the street are allowed to open in Scotland.

Places like cafes, restaurants and pubs are only allowed to open for takeaway.

More information on business closures

What we are doing

We are patrolling and talking to people if we think they are doing something that is against the guidelines.

If there is a problem we want to resolve it by communicating clearly and encouraging people to behave responsibly.

As a last resort we can enforce the coronavirus law by taking people home and by fining them.

More about coronavirus and police powers

Reporting a social distancing violation

You can tell us about a breach of the coronavirus rules online. Please make sure you understand what is and is not allowed before you get in touch with us.

We particularly want you to tell us if you see things like:

  • a large gathering of people from different households, in the park or on the streets
  • a house party with people who don’t live at the house

Advice and information