If you live in Cleveland and have been required to register with the police – an essential part of many foreign nationals’ visa conditions – please follow the instructions below to make an appointment with us.

You can begin your registration using our online system. 

Please use the button at the bottom of this page to go to the portal and enter your details to set up one account per person.

You will need to activate your account within one hour for which you will receive an email. When your account is activated you'll have 20 minutes to input your details and upload a photograph, so please have all personal documents to hand. 

You will then be invited to book an appointment.

Where to go for your appointment (after you have started your registration online)

When you've submitted your application successfully, you'll be taken to an online diary, where you must select the correct venue from the drop-down menu and book an appointment.

If you have any queries you can call us on 01642 301319 or email us. Our office is open from Monday to Friday between 9am and 3pm.

What to bring to your appointment

  • Passport
  • Biometric Residence Permit (also known as BRP)
  • Letter and/or copy of the email from the Home Office (If BRP applied in the UK)
  • Proof of work or study
  • Proof of address
  • Passports of any dependents under 16 living in the UK
  • £34 in exact cash only


Go to the online portal