Quickly exit this site by pressing the Escape key Leave this site
This site is a beta, which means it's a work in progress and we'll be adding more to it over the next few weeks. Your feedback helps us make things better, so please let us know what you think.
15:18 22/09/2021
This week is International Week of the Deaf, a week celebrated annually across the world during the last full week of September.
Superintendent Catherine Galloway has taken the opportunity to highlight ways you can contact our force if you are D/deaf or hard-of-hearing.
The video is subtitled, and a full transcript is available below the video.
Hello, I am Catherine Galloway, and I am Superintendent here at Force Control Room in Cleveland Police, and this week is International Week of the Deaf, and I wanted to take the opportunity to tell you about ways you can contact Cleveland Police if you are D/deaf or hard-of-hearing.
If you would like to access support, advice, tell us about something you've seen or heard or report a crime, then you can do so by visiting our website at www.cleveland.police.uk
In an emergency, you can contact any of the emergency services through the emergencySMS service, but it's really important you register first. You text 'Register' to 999, and then what happens next is you receive a list of instructions.
You must follow the instructions and reply 'yes' at the end, otherwise your phone will not be registered. Once registered, if you do find yourself in an emergency situation and you are texting our 999 service, remember that we need as much detail as possible in order to help you, so a handy tip is to stick to the three W's, and that is: