Ask for ANI (Action Needed Immediately) is a codeword scheme introduced to help victims of domestic abuse access support at local pharmacies and Job Centres.
A simple codeword is provided to victims of domestic abuse with a simple and discreet way to signal that they need immediate help.
The scheme already operates in over 5,000 pharmacies around the UK, with a postcode checker which allows people to check for their nearest participating pharmacy, Job Centre and jobs and benefits offices. The postcode checker can be found here: www.gov.uk/ask-for-ani
Staff may then take the person to a private room or ‘safe space’ and call police, a domestic abuse helpline or a family member or friend to let them know that the Ask for ANI codeword has been used.
A victim calling police from a Jobcentre can also let officers know that they have used the scheme.
Detective Superintendent Paula Dewell said: “Ask for ANI is an initiative that enables those suffering from domestic abuse to access help and support, it is a positive step that it has been extended to include job centres and benefits offices as this provides even more locations where victims can be safeguarded and access services.”