Day Three – International Control Room Week - Best ways to contact the Force

Day Two – International Control Room Week - Best ways to contact the Force piece

As part of International Control Room Week, we are using this opportunity to highlight the best ways to contact Cleveland Police.

Please read below.

For an emergency:

Call 999 if:

• a serious offence is in progress or has just been committed
• someone is in immediate danger or harm
• property is in danger of being damaged
• a serious disruption to the public is likely

If you have a hearing or speech impairment, use our textphone service  18000.

Or text us on 999 if you’ve pre-registered with the emergency SMS service: Contact 999 using Relay UK - How to use Relay UK | Relay UK (bt.com)

British Sign Language (BSL) users please use our video relay service (https://999bsl.co.uk) where an interpreter will help you report the crime to us.

Silent 999 calls:

If you're in danger but you can't talk on the phone, you should still call 999, then follow the instructions on this link: How to make a silent 999 call | Cleveland Police -depending on whether you're calling from a mobile or a landline.

Non-emergency

Call 101 for non-emergency enquiries.

 Online help:

Looking for help or information? Want to tell us something or report an incident? Use our simple tool on our website to find the best way to get in contact: Contact us | Cleveland Police 

COPA App:

Cleveland Online Policing App (COPA) is a new way to get in touch with Cleveland Police and the Police and Crime Commissioner.

Members of the public can download the app to their mobile phones. The app allows them to feed in information about policing and community safety issues easily and quickly.  It also lets them ask questions and give feedback.

Read more here: COPA (Cleveland Online Policing App) - Cleveland Police and Crime Commissioner (pcc.police.uk