Rectification and Erasure of Records

Individuals have the right to request rectification or erasure of their personal information as per the UK Data Protection Act 2018. Further details of these rights are documented on our force Privacy Notice page. There are separate processes in place for nationally and locally held records:

Nationally held records

Should you wish to apply for the deletion of any data held nationally on the Police National Computer (PNC), National Fingerprint Database (IDENT1) and the National DNA Database (NDNAD), you will need to do so via the ACRO Records Deletion Process.

Information on eligibility and how to apply can be found on the ACRO website.

Deletion of custody images

You may be eligible to apply for the deletion of a custody image in line with the College of Policing’s Authorised Professional Practice for the Management of Police Information.

You are eligible to request deletion where:

• You were not charged for the offence for which the image was taken
• You were not convicted of the offence for which the image was taken
• You were convicted and a predetermined time has elapsed since the conviction

For further details of how to make such a request, see below method for the rectification and erasure of your personal information.

Requests to rectify or erase your personal information held by Cleveland Police

If you wish to request the rectification or erasure of your personal information, you may do so by contacting the Information Management Unit:

• By email: [email protected]
• In writing: Information Management Unit (EAR), Cleveland Police, St Marks House, St Marks Court, Thornaby, Stockton on Tees, TS17 6QW

In your application please include as much detail as possible as to what information your request relates to, and why you are requesting rectification/erasure. You will also need to submit copies of photographic identity AND proof of address before any requests are processed. Once we have received confirmation of your identity and sufficient information to allow us to process your request, we will respond within one month.

Should your request be refused, we will explain why and inform you of your right to appeal to the Head of Information Management at Cleveland Police, and to complain to the Information Commissioner.