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Welcome

This site is a beta, which means it's a work in progress and we'll be adding more to it over the next few weeks. Your feedback helps us make things better, so please let us know what you think.

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Working in Control Room

Our Control Room has a critical role in supporting the police to respond to calls for service, accurately assessing threat, risk and harm and protecting people by deploying the most appropriate resource in a timely manner. It also delivers a resolution service that aims to safely resolve a crime or incident at the first point of contact.

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Read Danielle's story

Danielle Ogilvie describes life as a call handler at Cleveland Police, sharing the day-to-day challenges, enjoyment and the importance of the frontline role.

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