FOI 459/25 Electric and Gas Bill
Enquiry Reference: 459 -25
I write in connection with regards to your Freedom of Information request. Below is your request and our response.
Under the Freedom of Information Act, I am writing to request the contact details of the person or department responsible for managing your organisation’s energy contracts and procurement.
We are currently conducting a nationwide review into the mismanagement of energy billing across the sector. Our findings show that around 98% of businesses are being incorrectly charged — including unnecessary Climate Change Levy (CCL) charges and overpaid VAT — due to exemptions not being properly applied.
To support this analysis and determine whether any corrections or refunds may be applicable, I would also be grateful if you could provide a copy of a recent electricity and gas bill (redacted where necessary) for review.
We have looked at the content of the above and must advise you that we consider the Freedom of information Act 2000 Exemption 21 (Information Accessible by other means) is engaged in relation to this request this is a class based and absolute exemption, requiring no prejudice or public interest to be considered.
Please click on the below link to access all the information we publish on the matter.
Having made enquiries within the Force above is all the information we hold. Please note that all statistical data supplied in relation to Freedom of Information requests is a snapshot of data held at the time the request was received by the Freedom of Information office and is subject to constant change/updates.
The Cleveland Police response to your request is unique and it should be noted that Police Forces do not use generic systems or identical procedures to capture and record data therefore responses from Cleveland Police should not be used as a comparison with any other force response you receive.
If you are not satisfied with this response or any actions taken in dealing with your request, you have the right to request an independent internal review of your case under our review procedure. The Freedom of Information Code of Practice (see below link) states that a request for internal review should be made within 20 working days of the date on this response or 40 working days if extenuating circumstances to account for the delay can be evidenced. Public authorities are not obliged to accept internal reviews after this date.
https://www.gov.uk/government/publications/freedom-of-information-code-of-practice
Yours sincerely
Information Rights Decision Maker