FOI 43/25 Mental Health Call outs and Training
Enquiry Reference: 43 - 25
I write in connection with regards to your Freedom of Information request, firstly please accept my apology for the delay. Below is your request and our response.
Calls for Service: (For each of the years 2019 2020 2021 2022 2023)
Total calls for service 101 999
Total number of call related to mental health
Total number of calls related to suicide
Total number of safe and well checks per year.
|
|
2019 |
2020 |
2021 |
2022 |
2023 |
|
Total calls for service - Emergency incidents |
32691 |
31985 |
25158 |
43700 |
47065 |
|
Total calls for service - Priority Incidents |
75435 |
52813 |
42155 |
27306 |
26902 |
|
Total number of incidents related to mental health |
6303 |
6209 |
6537 |
7685 |
9685 |
|
Total number of incidents related to suicide |
1200 |
1059 |
400 |
620 |
743 |
|
Total number of PS10 - Concern for safety incidents |
17911 |
16948 |
18426 |
20506 |
19414 |
*Please note ‘calls for service’ has been requested however supplying the call data will not answer that question as the 101 and 999 is the number of physical calls received, and not all will result in a call for service as not all calls are police matters. The analyst has provided the emergency and priority incident volume, but we cannot identify whether this was sourced from 999 or 101.
Recruitment and retention (For each of the years 2019 2020 2021 2022 2023)
Total number of police officers recruited as student officers each year
Total number of resignations/dismissals from those recruited in the first 24 months of service
|
Year joined |
No. of officers joined |
No. of those who left within 24 months |
|
2019 |
113 |
8 |
|
2020 |
182 |
23 |
|
2021 |
120 |
15 |
|
2022 |
131 |
12 |
|
2023 |
133 |
10 |
Training (For each of the years 2019 2020 2021 2022 2023)
Total number hours allocated to National Decision Model (NDM) Training for student officers in their first 24 months service.
- During their initial learning phase student officers get a bespoke NDM input (2 hours) this focuses on the different elements of the NDM and how it can be applied to a wide variety of Policing scenarios.
Following this, officers get a further 2 hours training from public personal safety training staff which focuses particularly on use of force and offender profile behaviour.
As well as these bespoke sessions, the NDM is continually thread through sessions to help officers to be able make decisions that are justified, rational and consider the law. This makes it difficult to quantify in terms of the total number of hours spent on this particular topic. Public and personal safety training is now scenario based and there is a heavy focus of decision making using the NDM.
Compulsory e learning
Is there an assessment process that assesses student officers decision making in the first 24
months service.
If yes please provide details of the assessment process used.
- During initial learning student officers undertake an NDM assessment in the form of a pass or fail knowledge check. Officers who are not successful are required to re-sit. As well as this there is a mandatory e – learning package that all operational staff must complete. Compliance is checked through supervisors and data collection software
Does your force have NDM assessors specifically tasked with reviewing decision making of student
officers making in the first 24 months service?
If no, is this part of the Police Action Checklist (or equivalent) for student officers with their tutor
constable?
- When student officers leave initial learning they have to complete an operational competency portfolio. As part of this process, they submit evidence to a qualified assessor, who will award competency across a wide range of criteria or request further evidence to prove competency. The use of the NDM forms part of the assessment process
Does your force routinely review student officers’ decision making to ensure it is accurate,
consistent and effective.
If yes, please provide the details of the review process and explain the methodology by which
decisions are considered accurate, consistent and effective.
- The nature of Policing means that officers make on the spot decisions regularly. They use the NDM to reach and justify decisions. Through dynamic, ‘ad hoc’ feedback officers receive feedback on performance. As well as this Performance Development Reviews (PDR’s) take place in a more formal setting where feedback on performance is discussed. Students also receive feedback from their assigned assessor.
How many training sessions, by breakdown of mandatory training and additional training have been delivered to student officers on mental ill health, suicide, and suicide prevention in the first 24 months service.
- Officers receive 3 hours face to face input on dealing with persons with mental health problems, and mental health legislation. It is difficult quantify the exact amount of time as the topic is embedded in multiple lessons throughout the vulnerability phase of their training.
E learning package
How many training sessions, by breakdown of mandatory training and additional training have been delivered to student officers on the college of policing suicide and bereavement response in the first 24 months service?
- 1 x day session on sudden and infant death and procedures to be followed.
Does your force train preventable harm to student officers in the first 24 months of service? If yes, please provide details of the training delivered and the learning outcomes.
- This element is continually threaded through all elements of training. Identifying vulnerability and working with relevant professional partners to identify the most suitable agency to deal with vulnerabilities.
Procedure (For each of the years 2019 2020 2021 2022 2023)
Does your force have a standalone suicide prevention policy? If yes, please provide details of that
policy or a copy of it.
- No
Was your force engaged in the Department of Health and Social Care National Partnership
Agreement: Right Care, Right Person RCRP?
- Cleveland Police has implemented the RCRP to ensure that professionals best suited to handle crisis situations respond, reducing the risk of police exacerbating these situations or mishandling them. They took a cautious approach, fully engaging with relevant partners before implementing the first stages and commencing the first stages 14 months after the NPA was signed. Although this caused a delay, it allowed other agencies to understand their obligations and make necessary changes, reducing the chance of anyone being left without service.
Has your force engaged with the Crisis Care Concordat’ CCC that existed since 2014 to ensure partner agencies worked together to deliver a high quality response in cases of mental illness?
- We have Street Triage to support in our response to MH Crisis, we do not use the police station as a place of safety and our individuals in Mental Health Crisis who are detained are taken to the Crisis Assessment Suit.
Does your force operate a mental health triage care (or equivalent)
If yes, please provide details of the date the unit became effective, the shift pattern hours and the
total number of officers allocated to this unit
- Yes, though no police officers are directly allocated. The stret triage team are provisioned by the NHS MH service who then provide two staff members who position themselves in police control room for 12 hours a day (12:00-00:00) and have access to police and NHS systems. They are able to provide professional assessment where a persons mental health is a contributory factor to an incident reported to police and give expert advice from an early stage. This service includes directly attending a location where officers have encountered an individual whose mental health requires additional consideration. The first iteration of street triage early assessment commenced in Cleveland in 2012.
Prevention of future death reports (For each of the years 2019 2020 2021 2022 2023)
Total number of prevention of future death reports issued by the Coroner to the Chief Constable
Of those reports, the total number that related to a suicide incident.
Of those reports, the total number that related to a death following police contact
- With regards to this question I advise you that we consider the Freedom of information Act 2000 Exemption 21 (Information Accessible by other means) is engaged.
Please use the link below to find information is available https://www.judiciary.uk/prevention-of-future-death-reports/
Please note that all statistical data supplied in relation to Freedom of Information requests is a snapshot of data held at the time the request was received by the Freedom of Information office and is subject to constant change/updates.
The Cleveland Police response to your request is unique and it should be noted that Police Forces do not use generic systems or identical procedures to capture and record data therefore responses from Cleveland Police should not be used as a comparison with any other force response you receive.
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https://www.gov.uk/government/publications/freedom-of-information-code-of-practice
Yours sincerely
Information Rights Decision Maker