Residents warned of winter fuel payments scam

The scam involves messages claiming to offer winter fuel payments or energy rebates.

It comes as the colder months approach and an opportunity for fraudsters to take advantage of members of the public.

Residents may receive emails or text messages that appear to be either from the Department for Work and Pension (DWP), Gov.uk or energy companies.

These messages often claim that you are ‘eligible’ for a winter fuel payment or that you need to update your bank details to receive a rebate.

Victims will then be asked to click on a link that is directed to a false website designed to steal personal and financial information.

Here are some helpful reminders to prevent yourself from becoming a victim:

• The DWP will never ask for personal or banking details by text or email to process a winter fuel payment.
  
  
• You do not need to apply for the winter fuel payment if you already receive state pension or certain other benefits — it is paid automatically.
  
  
• Never click on links or attachments in unexpected messages. If in doubt, visit the official Gov.uk website directly.
  
  
• Report suspicious texts by forwarding them to 7726 (free) or report scam emails to [email protected].